Question 1

What are height fits?

Accepted Answer

Each size comes in two versions — Fit 1 (up to 180 cm) and Fit 2 (180 cm and above). These are separate patterns with different body length, sleeve length, and proportions. One size, the right silhouette for your height.

Question 2

How does the try-on work?

Accepted Answer

The courier delivers your order within the 2-hour slot you choose. You try everything on right at the door — the courier waits. Keep what fits, return the rest on the spot. You only pay for what you keep.

Question 3

Can I order multiple sizes?

Accepted Answer

Yes. Add several variants to your cart and try them all when the courier arrives. 5–6 items in one order works best — keeps the try-on comfortable.

Question 4

How long until the courier arrives?

Accepted Answer

Belgrade — within your chosen 2-hour slot. Same-day delivery is available when you book a slot before 16:00. Novi Sad — 1–2 business days.

Question 5

How do I pay?

Accepted Answer

Cash or card to the courier. You pay only for the items you kept after trying on. Online payment is coming soon.

Question 6

Can I return something I already took home?

Accepted Answer

Yes, within 14 days. Message us on Telegram or email. The item must be unworn and in its original condition. Refunds are processed within 3–5 business days.

Question 7

What fabric are the garments made from?

Accepted Answer

100% cotton. Basic line — 250 g/m², Oversize — 300 g/m², hoodies and sweatshirts — 380 g/m² (fleece). No synthetic blends.

Question 8

Do you only deliver in Belgrade?

Accepted Answer

Try-on delivery covers Belgrade and Novi Sad. We also ship to other cities in Serbia via courier service (without try-on). For international delivery, please contact us.

Question 9

Is there a loyalty programme?

Accepted Answer

Promo codes for returning customers — yes. A full loyalty programme is in development.

Question 10

How is the quality controlled?

Accepted Answer

Every garment is produced to strict 365. quality standards — fabric weight, seam strength, pattern consistency. Made in Serbia.

Frequently Asked Questions